Clear terms and conditions governing our renovation services. Read our comprehensive terms to understand your rights and obligations.
General terms and acceptance of service
These Terms of Service ('Terms') govern your use of renovation and construction services provided by Christos Feinaj ('Company', 'we', 'us', 'our').
By engaging our services, you ('Client', 'you', 'your') agree to be bound by these Terms in their entirety.
These Terms constitute a legally binding agreement between you and the Company and supersede all prior agreements, whether written or oral.
If you do not agree with any part of these Terms, you must not proceed with our services.
Detailed description of our renovation services
Our company provides comprehensive renovation and construction services including:
Complete home renovations: Kitchens, bathrooms, living spaces
Interior design and decoration: Space planning, material selection
Construction works: Extensions, structural modifications
Electrical and plumbing installations: Complete system upgrades
Painting and finishing: Interior and exterior applications
Project management: Planning, coordination, supervision
All services are provided in accordance with current building codes and safety regulations.
Detailed service specifications will be outlined in individual project contracts.
Contract formation and modification procedures
Individual project contracts must be signed before work commences:
Written contract required for all projects over €500
Contract must specify scope, timeline, materials, and costs
Both parties must sign and date the agreement
Client has 14-day cooling-off period for consumer contracts
Contract modifications:
- Must be agreed in writing by both parties
- Additional costs must be approved before implementation
- Timeline adjustments require mutual consent
All contracts are governed by Greek law and EU consumer protection directives.
Transparent pricing structure and payment schedules
Our pricing structure is transparent and competitive:
Free initial consultation and quote preparation
Fixed price contracts available for defined scopes
Hourly rates apply for undefined or changing scopes
Material costs charged at cost plus 15% handling fee
Payment terms:
- 30% deposit required before work begins
- Progress payments at agreed milestones
- Final payment upon satisfactory completion
- Late payment interest: 8% annually
All prices include VAT at current rates. Currency: EUR only.
Duties of both the company and client
Company responsibilities:
Provide services with professional skill and care
Use quality materials and proper construction techniques
Maintain required licenses and insurance coverage
Complete work within agreed timeframes
Ensure worksite safety and cleanliness
Client responsibilities:
Provide accurate project information and access
Make timely payments as per agreement
Obtain necessary permits (unless specified otherwise)
Ensure property access during work hours
Inform of any hazardous materials or conditions
Both parties must communicate promptly regarding any issues or changes.
Coverage and limitations of our guarantees
We provide comprehensive warranties on our work:
Workmanship warranty: 2 years from completion
Structural work warranty: 5 years for major constructions
Electrical/plumbing systems: 1 year full warranty
Materials warranty: As per manufacturer specifications
Warranty coverage includes:
- Defects in workmanship and installation
- Material failures due to improper installation
- Structural integrity issues
Warranty exclusions:
- Normal wear and tear
- Damage from misuse or neglect
- Modifications by other contractors
- Force majeure events
Liability limitations and insurance coverage
The Company maintains comprehensive insurance coverage:
Public liability insurance: €1,000,000 coverage
Professional indemnity insurance: €500,000 coverage
Workers' compensation insurance: Full coverage
Property damage insurance: Project-specific coverage
Liability limitations:
- Total liability limited to project contract value
- No liability for indirect or consequential damages
- Client responsible for pre-existing conditions
- Force majeure events exclude liability
All claims must be reported within 30 days of discovery.
Disputes resolved through Greek courts or arbitration.
Conditions and procedures for contract termination
Either party may terminate the contract under specific conditions:
Client termination rights:
14-day cooling-off period for consumer contracts
Convenience termination with 7 days written notice
Immediate termination for Company breach
Company termination rights:
Non-payment after 30-day notice period
Client breach of material terms
Impossibility of performance due to client actions
Termination procedures:
- Written notice required from terminating party
- Payment for completed work and materials
- Return of unused materials to client
- Site restoration to safe condition
Procedures for resolving conflicts and disputes
We encourage amicable resolution of all disputes:
Initial resolution process:
Direct communication between parties
Written complaint submission within 30 days
Company response within 14 business days
Good faith negotiation attempt
Formal dispute resolution:
- Mediation through recognized mediation service
- Arbitration for disputes under €20,000
- Court proceedings for larger disputes
Applicable law and jurisdiction:
- Greek law governs all contracts
- Athens courts have exclusive jurisdiction
- EU consumer protection rights apply
All proceedings conducted in Greek language.
These terms may be updated periodically to comply with legal changes. Significant changes will be communicated to clients in advance.